Updated: 20 September 2026
Payments
Checkout shows the payment methods currently enabled. Item prices, shipping, any discounts and the total are displayed before confirmation. PayPal/card payments are handled by the payment provider; do not send card details by email or through forms. For bank transfers use only the details in your order confirmation. If payment fails, contact support with the order reference before repeating it.
Standard express delivery
Appointment delivery is unavailable. The fee is based on the delivery country, postal code and town, including when these differ from billing details. You do not choose a tariff zone. Check the summary before confirming. Special or unrecognised destinations require assistance before ordering; no unagreed surcharge is added after purchase.
| Destination | Standard fee | Promotion |
|---|---|---|
| Mainland Italy, excluding Venice/lagoon and islands | €8.90 | €0 above €89 |
| Sicily and Sardinia, excluding minor islands | €9.90 | €0 above €89 |
| Venice and lagoon | €32.00 | Excluded |
| Served minor islands | €38.00 | Excluded |
| Germany | €25.90 | Excluded |
Promotion threshold
The promotion applies when the items subtotal exceeds €89: at exactly €89 shipping remains payable. The subtotal uses item prices in the basket before any payment discounts or promotional codes, and excludes shipping. Partial returns follow the conditions explained in the returns section.
Timing and receipt
Summary delivery times are estimates, depending on destination, stock and carrier collection. Unless a different deadline is agreed, delivery takes place within 30 days of contract conclusion. Risk passes when the consumer physically receives the goods, subject to statutory exceptions.
Damaged parcel: checks and reporting on delivery
Inspect the packaging carefully before signing the delivery receipt. If it is torn, crushed, open, wet or shows signs of tampering, report this immediately to the courier and request acceptance with a specific written reservation describing the damage on the delivery record, including an electronic record. Do not use only a general reservation: describe the issue, for example, 'Packaging torn on the side and closure damaged'. Do not confirm that packaging is intact if it has visible damage. Photograph the parcel, shipping label and any damaged contents, and retain the product, box and internal protection. Email the documentation promptly to info@turbantichristine.com with your order reference. If the courier does not allow the reservation to be recorded, tell us promptly. A specific reservation and photographs are important evidence of damage present on delivery. Their absence may make it harder to establish what happened. Each refund or replacement request will be assessed using the available documentation and checks, without prejudice to consumer rights.