FAQ
Practical answers to help you compare styles and collections and understand the shopping process.
How do I choose a turban or another head covering?
Start with the shape you prefer: a ready-to-wear turban, a scarf with long ties, a hat or a cap with a brim. Compare photographs and the fabric information on the product page. Our headwear guide explains the main differences.
What is the difference between Christine Headwear, Viva and Boho Spirit?
These are separate House of Christine collections with different styles and details. Check the collection on each product page. Viva and Boho Spirit products are not CE marked; where applicable, CE marking is indicated for the individual Christine Headwear item.
How can I find the exact style and colour?
Search for the complete product code, for example 1008-4116. The full code identifies the listed model and colour option. Compare the code, colour name and photographs before adding the product to your basket.
Does a headband include a turban?
Not necessarily. A headband may be sold separately, while some sets include both a head covering and a headband. Read the description of the exact product code to check what is included.
Where can I check price and availability?
The product page shows the applicable price and availability. If the item has selectable colours, choose your preferred option. If it cannot be added to the basket, use the information or availability enquiry link on the page.
Can I order without creating an account?
Yes. You can follow the checkout process without registering and provide the details required for the order. An account also gives access to order history and the wishlist.
How do I find payment methods and delivery costs?
The basket shows the options available for your destination and calculates the total before you confirm the order. Read the payment and shipping information for the full conditions.
Where can I find returns and refund information?
Read the returns and refunds page for the applicable conditions and procedure. If you need help with an order, include its number when contacting customer support.
Can I request an invoice or product documentation?
Request an invoice through the option provided during checkout. For questions about documentation available for a specific item, contact customer support and provide the full product code.
How do I contact customer support?
Use the contact form or email info@turbantichristine.com. Include the product code for a style enquiry or the order number for a purchase enquiry.